Frequently Asked Questions

Frequently Asked Questions

Is Aventura Mall open or closed?

Aventura Mall is temporarily closed until further notice, although several of our restaurants are offering take-out and delivery. Please check AventuraMall.com or our social channels for details.

When did the mall close?

Aventura Mall closed the evening of Wednesday, March 18.

When will Aventura Mall re-open?

Aventura Mall is complying with orders issued by Miami-Dade County regarding non-essential businesses. The mall will remain closed until further notice. Please visit AventuraMall.com for updates.

Why did the mall close?

We are supporting Miami-Dade County’s decision to temporarily close all non-essential businesses and encourage the community to practice social distancing. Aventura Mall is temporarily closed until further notice.

Are the restaurants open?

Several Aventura Mall restaurants are offering take-out and delivery options. Please visit AventuraMall.com/delivery-pickup for the list of participating eateries.

Are the restaurants safe?

All restaurants are complying with regulations set forth by the Center for Disease Control (CDC) to ensure the health and well-being of guests and employees.

Where can I pick-up food?

Customers can visit the restaurant or have food delivered. Please visit AventuraMall.com/delivery-pickup for additional information.

Is parking at the mall free?

With the exception of valet service, all parking at Aventura Mall is free.

Does the mall have valet service?

Valet is available at seven mall entrances. The Aventura Mall valet stations are located at the Aventura Mall entrances of The Piazza, Bella Luna/Grand Lux, Divietos, Nordstrom, Aventura Slide Tower and on the fifth level of the Bloomingdale's parking garage.

Does the mall have complimentary Wifi?

Yes, Wifi can be accessed by choosing the network, Aventura Connect.

How many dining options does the Aventura Mall have?

There are over 50 restaurants and cafes located throughout the mall. Click here to view our selection.

Where is Treats Food Hall Located?

Treats Food Hall is located on the third floor of the new wing.

Where are the ATMs located?

Third Level near H&M, Lower Level near Rainbow Valley Playground & JCPenney, Upper Level between Breitling and Swatch

Where is the Aventura Slide Tower located?

The Aventura Slide Tower is located outside of the new wing next to Apple.

How tall do I have to be to ride the slide tower?

Guest must be 50” or taller to ride the Aventura Slide Tower

Are pets allowed at Aventura Mall?

Only leashed dogs and service animals are allowed in the mall.

Does the mall have a dog park?

Yes, Jessica’s dog park is located outside next to Serifina in the new wing.

Does the mall have a children’s play area?

Yes, Rainbow Valley is located next to JCPenney. All children must be accompanied by an adult and 42"or below at Rainbow Valley

Does the mall have wheelchairs?

Yes, wheelchairs are available at no cost and can be rented from the Concierge desk located on the lower level in the new wing under the escalators.

Does Aventura Mall have foreign currency exchange?

Yes, the foreign currency exchange is located at the Concierge desk located on the lower level in the new wing under the escalators.

Does the mall have phone charging stations?

The Concierge desk located on the lower level in the new wing has several charging units.

How many art pieces are at the mall?

There are over 24 museum quality art pieces located throughout the center.

Where can I see upcoming events and promotions?

All upcoming events and promotions at Aventura Mall can be viewed here.

How do I subscribe to the Aventura Mall Happenings Newsletter?

You can subscribe to our Happenings newsletter by signing up here.

Does the Aventura Mall have a mobile app?

Yes, the Aventura Mall app is available in the Apple App store and the Google Play store.

Where is the Lost and Found?

Lost items can be claimed at the mall security office located on the Lower Level next to Macy’s women

Where can I find job postings for Aventura Mall?

All current job postings for Aventura Mall can be viewed here.