Frequently Asked Questions

Frequently Asked Questions

Aventura Mall is open 11am to 9pm Monday through Friday, 10am to 9pm on Saturday and 12pm to 8pm on Sunday.

Restaurants, Treats Food Hall and eateries are open for indoor and outdoor seating as well as pick up and delivery.  A complete listing of dining options is available at  A complete listing of pick up and delivery services is available at

All restaurants are complying with regulations set forth by the Center for Disease Control (CDC) to ensure the health and well-being of guests and employees.

Customers can visit select restaurants or have food delivered. A complete listing of pickup and delivery services information is available

With the exception of valet service, all parking at Aventura Mall is free.

For a fee, valet service is available throughout select mall entrances including the Aventura Slide Tower, The Cheesecake Factory. Divieto Ristorante and Bella Luna.

Yes, Wifi can be accessed by choosing the network, Aventura Connect.

There are over 40 restaurants and cafes located throughout the mall.

Treats Food Hall is located on the third floor, accessible by the elevators or escalators above the Aventura Mall Concierge.

ATM money machines are conveniently located at the following locations: Lower Level in front of Sunglass Hut, Lower Level near Coach, Lower Level near JCPenney, Upper Level between near Breitling, Upper Level near H&M, Third Level near H&M

The Aventura Slide Tower is located outside of the new wing next to Apple, however it is temporarily closed. We will reopen the slide when further guidance from local, state and national sources becomes available and it is safe to do so.

Guest must be 50” or taller to ride the Aventura Slide Tower

Leashed dogs and service animals are allowed in the mall. For more information on bringing your dog to Aventura Mall please, click here.

Yes, Jessica’s dog park is located outside next to Serafina in the new wing.

Yes. Rainbow Valley playground is South Florida’s first indoor interactive playground created as a site-specific installation by contemporary artists. Inspired by a story of the artists’ creation, the playground is a magical dream world in which children discover Peekoo, the baby mountain, and his adventures with his new friend, Cloudy, in the magical Rainbow Valley. Children play in a sea of vibrant rainbows, clouds, small mountains and water, represented by Friends With You’s inventive designs. Located on the Lower Level by JCPenney.

Complimentary wheelchair rentals are available at the Concierge, located on the lower level by center court.

Yes, the foreign currency exchange is located at the Concierge desk located on the lower level in the new wing under the escalators.

There are charging stations throughout the mall located at the Concierge, between the escalators near Bloomingdale’s, outside Tory Burch and near Abercrombie & fitch

There are over 25 museum-quality art pieces located throughout the center.

Yes, the Aventura Mall app is available in the Apple App store and the Google Play store.

Lost items can be claimed at the mall security office located on the Lower Level next to Macy’s women