Frequently Asked Questions

Frequently Asked Questions

Aventura Mall hours are 11am to 9pm Monday through Saturday and 11am to 8pm on Sunday.

With the exception of valet service, all parking at Aventura Mall is free. Parking is available throughout the property including surface parking areas and parking garages located near Nordstrom, Bloomingdale’s, Macy’s and JCPenney.

The mall has four convenient elevators, located near Nordstrom, near Aventura Mall Concierge, Center Court and the Outdoor Courtyard.

Pardon the inconvenience the interior mall elevator near Bloomingdale’s is currently out of order. To access lower and upper levels including AMC Theatre:

Access to mall from garage elevators on levels 5, 3 and 1

Access to AMC from garage elevators on level 5

Additional elevators are also available inside Bloomingdale’s and Macy’s Department Stores

Elevator access to lower and upper level available in Center Court

Please contact Aventura Mall Public Safety at 305-933-5555 for directions or further assistance with other elevators

Experience the Arts Aventura Mall collection via a self-guided audio tour, which provides a comprehensive and engaging overview of our 20+ museum-caliber pieces. You can experience the museum-level audio tour by scanning the QR codes located near each piece.

Every weekend, on both Saturday and Sunday dozens of South Florida farmers and artisans prepare a diverse array of foods, fresh produce, desserts, handmade goods, accessories and more. For more information on the vendors please click here.

For a fee, valet service is available at the mall entrances located at the Aventura Slide Tower, The Cheesecake Factory and Bella Luna.
On weekends, additional valet locations are available by Louis Vuitton and Serafina.

Yes, Wifi can be accessed by choosing the network, Aventura Connect.

Our multilingual ambassadors provide assistance and guide guests through their shopping experience from the latest store offers, directions, reservations and an array of amenities. Our Concierge is located on the Lower Level, please click here for more information.

Aventura Mall has a wide range of outdoor dining options. From full-service, chef driven restaurants to grabbing a quick bite from one of the Food Hall eateries and dining on the rooftop terrace, there is something for everyone. Please click here for more information.

The Rainbow Valley Playground is open to children 42″ and under.

Customers can visit select restaurants or have food delivered. A complete listing of pickup and delivery services information is available here:

There are over 50 restaurants and cafes located throughout the mall. For a complete listing please click here.

The most convenient pick up and drop off locations at Aventura Mall are: Apple Store Entrance, Piazza Entrance (outside Cheesecake Factory), Divieto Entrance, Nordstrom Entrance and Bella Luna Entrance. Please click here for more information.

Treats Food Hall is located on the third level, accessible by the elevators or escalators above the Aventura Mall Concierge.

ATM money machines are conveniently located at the following locations: Lower Level in front of Sunglass Hut, Lower Level near Coach, Lower Level near JCPenney, Upper Level between near Breitling, Upper Level near H&M, Third Level near H&M.

Leashed dogs and service animals are allowed in the mall. For more information on bringing your dog to Aventura Mall please, click here.

Yes, Jessica’s Dog Park which is located outside next to Serafina, and an additional dog station located outside the mall entrance by Divieto.

Yes, wheelchairs can be rented at the Concierge Desk located on the lower level under the escalators near David Yurman.

Yes, the foreign currency exchange is located at the Concierge desk located on the lower level under the escalators near David Yurman.

There are charging stations throughout the mall located at the Concierge, between the escalators near Bloomingdale’s, outside Tory Burch and near Abercrombie & Fitch

There are over 20 museum-quality art pieces located throughout the center. For more information please visit

Lost items can be claimed at the mall security office located on the Lower Level next to Macy’s women

Aventura Mall offers Tesla Supercharger stations and EV charging stations throughout various
parking garages. Locations include:

35 Tesla Supercharger stations located on the Lower Level of the parking garage near the Aventura Slide Tower

Four ChargePoint stations on the Second Level of the parking garage near the Aventura Slide Tower

Two Blink charging stations on the Lower Level of the Nordstrom parking garage

Two Blink charging stations on the third level of the Bloomingdale’s parking garage


For more information, contact Concierge by calling 305-935-1110 or texting 305-709-2844 during mall hours.

Aventura’s Finest Car Wash services are available in two locations – the lower level of both the Macy’s and Zara garage. Click here for more information.

Three convenient hotels surround Aventura Mall, please click here for more information.

The Aventura Slide Tower is located in our Outdoor Courtyard, next to Apple.
Hours Friday – Sunday 12:00PM – 8:00PM


Yes, the height requirement to ride the Aventura Slide Tower is 50”.