The Aventura Mall Concierge provides guests with the best in customer service. Our multilingual ambassadors provide assistance and guide guests through their shopping experience from the latest store offers, directions, reservations and an array of amenities. Be sure to visit Concierge, located on the lower level by center court for any assistance and inquiries.
Please contact 305-935-11110 for further information. You may also text us at 305-709-2844 during mall hours for and our Concierge team members can assist with everything from mall hours, store inquiries, holiday programs and more.
Welcome! Bienvenidos! Aventura Mall concierge members and select stores have bilingual staff available to assist our international travelers. Please visit the Aventura Mall Concierge or call 305-935-1110 for further information.
Currency Exchange International is available at the Concierge.
To ensure our guests get the most out of their visit, personal shopping consultants at Aventura Mall, Nordstrom, Bloomingdale’s and Macy’s are available.
Complimentary wheelchair rentals are available at the Concierge..
ATM money machines are conveniently located at the following locations: Lower Level in front of Sunglass Hut, Lower Level near Coach, Lower Level near JCPenney, Upper Level between near Breitling, Upper Level near H&M, Third Level near H&M.
Complimentary charging stations are located throughout Aventura Mall and include plug-in and USB outlets.
Chargerent stations are also available by the Aventura Mall Concierge and Lower Level Macy’s Women. Stations feature touchscreen kiosks for the rental of portable chargers for smartphones and tablets and are compatible with iPhone 5/6/6+ and most android phones and tablets.
Aventura Mall gift cards are available for purchase at the Concierge, located on the lower level.
Wi-Fi is available to our guests free of charge. Aventura Mall enables you to connect to the internet by selecting “Aventura Connect” from any common area at the Mall.
Pharmabox provides a vending service for all of your health needs. Stations are located on the third level by the AMC Theater, on the lower level between Macy’s Women and Rosetta Bakery and in front of Divieto Ristorante. As well as in Treats Food Hall next to GoGo Fresh.
Aventura Mall has over 10,000 parking spaces for your convenience. Complimentary parking is offered at five multi-level garages and various surface lots throughout the property. For a fee, valet service is available at the mall entrances located at the Aventura Slide Tower, The Cheesecake Factory and Bella Luna.
35 Tesla Superchargers (up to 72kW) are available in the parking garage adjacent to the Aventura Slide Tower on the first level. In addition there are two EV charging stations on the first level of the Nordstrom Garage , two on the third level of the Bloomingdale’s Garage and two on the second level of the parking garage adjacent to the Aventura Slide Tower.
Located at lower level Nordstrom Garage.
The most convenient pickup and dropoff locations at Aventura Mall are: New Wing by Aventura Slide Tower, The Cheesecake Factory, Mall Entrance by Louis Vuitton, and Mall Entrance by Bella Luna.
As a preventative measure, we have suspended copy and fax services until further notice.
As a preventative measure, we have suspended the shuttle service until further notice.
As a preventative measure, we have suspended the rental of strollers until further notice.