Concierge

AMENITIES & SERVICES:

MULTILINGUAL ASSISTANCE

Welcome! Bienvenidos! Aventura Mall concierge members and select stores have multilingual staff available to assist our international travelers. Please visit the Aventura Mall Concierge or call 305-935-1110 for further information.

FOREIGN CURRENCY EXCHANGE

Currency Exchange International is available at the Concierge.

FASHION STYLING SERVICES

If you know Aventura Mall, you know we’re passionate about culture, style, and taste. The Stylist, Aventura Mall’s personal shopping program, is complete with our very own Styling Suite and resident stylist. The Stylist provides one-to-one premier services that foster relationships with our loyal customers and connect them with our array of luxury and fashion brands. Please click here for more information.

WHEELCHAIRS

Complimentary wheelchair rentals are available at the Concierge..

ATM MONEY MACHINES

ATM money machines are conveniently located at the following locations: Lower Level in front of Sunglass Hut, Lower Level near Coach, Lower Level near JCPenney, Upper Level between near Breitling, Upper Level near H&M, Third Level near H&M.

MALL SHUTTLE

Aventura Mall provides a hop-on, hop-off shuttle service throughout the Lower Level from 12pm to 9pm.

PHONE CHARGING STATIONS

Complimentary charging stations are located throughout Aventura Mall and include plug-in and USB outlets.

Chargerent stations are also available by the Aventura Mall Concierge and Lower Level Macy’s Women. Stations feature touchscreen kiosks for the rental of portable chargers for smartphones and tablets and are compatible with iPhone 5/6/6+ and most android phones and tablets.

AVENTURA MALL GIFT CARD

Aventura Mall gift cards are available for purchase at the Concierge, located on the lower level.

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WI-FI

Wi-Fi is available to our guests free of charge. Aventura Mall enables you to connect to the internet by selecting “Aventura Mall Connect” from any common area at the Mall.

PHARMABOX VENDING MACHINES

Pharmabox provides a vending service for all of your health needs. Stations are located on the third level by the AMC Theater, on the lower level between Macy’s Women and Rosetta Bakery and in Treats Food Hall next to Chipotle.

PARKING

Aventura Mall has over 10,000 parking spaces for your convenience. Complimentary parking is offered at five multi-level garages and various surface lots throughout the property.

VALET SERVICE

For a fee, valet service is available throughout select mall entrances including the Aventura Slide Tower, The Cheesecake Factory. Divieto Ristorante and Bella Luna. On weekends, additional valet locations are available by Louis Vuitton and Serafina.

TESLA SUPERCHARGER STATIONS

Aventura Mall offers 35 Tesla Supercharger stations, located at three separate electric vehicle charging destinations throughout the shopping center. For more information, contact Concierge (during mall hours) by calling 305-935-1110 or texting 305-709-2844, or click here.

EV CHARGING STATIONS

Aventura Mall offers 4 ChargePoint and 4 Two Blink charging stations throughout the shopping center. For more information, contact Concierge (during mall hours) by calling 305-935-1110 or texting 305-709-2844, or click here.

BRIGHTLINE SHUTTLE

Aventura Mall Connectors are complimentary shuttles that can take guests to the mall and back. Aventura Mall Connectors depart every 30 minutes from the mall entrance on the Upper Level by Serafina. Ask concierge for more details.

TRANSIT HUB AND TAXI STAND

Located at lower level Nordstrom Garage.

RIDESHARE

The most convenient pick up and drop off locations at Aventura Mall are: Apple Store Entrance, Piazza Entrance (outside Cheesecake Factory), Divieto Entrance, Nordstrom Entrance and Bella Luna Entrance. Please click here for more information.

STROLLER RENTALS

Smartcarte Stroller Rentals are available for a fee, located on the lower level near Macy’s Women and the lower level entrance between Nordstrom and Hugo Boss.