• ST 16 WOM 15o
  • ST 16 WOM 15o

10:00 am - 9:30 pm

The Aventura Mall Concierge provides the finest in customer service to all our guests, including countless amenities to ensure a completely satisfying experience with every visit. The Aventura Mall Concierge is located in the lower level of Aventura Mall at Luxury Court and staffed with bilingual associates who are happy to assist you.
Our staff is available to help with dinner and show reservations, online airline check-in, personal shopping, and more.

Please contact 305-935-1110 for further information.


Bilingual Assistance

Welcome! Bienvenidos! Aventura Mall concierge members and select stores have bilingual staff available to assist our international travelers. Please visit the Aventura Mall Concierge or call 305-935-1110 for further information.

Foreign Currency Services

Currency Exchange International is available at the Aventura Mall Concierge located on the lower level in front of Macy's. The second location is at Aventura Mall Visitor Center.

Personal Shopping

To ensure our travelers get the most out of their visit, personal shopping consultants at Macy's, Bloomingdale's, and Nordstrom are available.


Wheelchairs are available at the Aventura Mall Concierge free of charge. A photo ID is required for the duration of the rental.

ATM Money Machines

ATM Money Machines are conveniently available at the following locations:
  • Lower Level near Apple
  • Third Level near H&M
  • Lower Level near Rainbow Valley Playground
  • Lower Level near JCPenney
  • Upper Level between Henri Bendel and Swatch
  • Upper Level near H&M


Phone Charging Stations

Phone charging Chargerent stations are available by the Aventura Mall Concierge and Aventura Mall Visitor Center. Stations feature touchscreen kiosks for the rental of portable chargers for smartphones and tablets and are compatible with iPhone 5/6/6+ and most android phones and tablets.

Gift Cards

Give the gift of an Aventura Mall Gift Card. Always in style. Aventura Mall Gift Cards are available for purchase at The Aventura Mall Concierge and at the Aventura Mall Visitor Center. The Aventura Mall Gift Card is accepted at over 200 participating stores.*


Wi-Fi is available to our guests free of charge. Aventura Mall enables you to connect to the internet from any common area within the mall.


Aventura Mall has over 10,000 parking spaces for your convenience. Complimentary parking is offered at five multi-level garages and various surface lots throughout the property. Valet is also available at five mall entrances.


Aventura Mall offers six EV charging stations. These are located on third level of the Bloomingdale's garage, on the ground floor of the Nordstrom garage and on the second level of the expansion garage.

Transit Hub and Taxi Stand

Located at lower level Nordstrom Garage.

Calling Cards

Long distance calling cards are available for purchase at the Piacere kiosk located by the Bloomingdale's wing.

Copying and Faxing

Services are available at the Aventura Mall Concierge.

Employment Opportunities

A list of Aventura Mall employment opportunities is available online or at the Aventura Mall Concierge.

Shuttle Service

Bags too heavy? Feeling tired? Take a ride on the mall's complimentary shuttle service to help you with your packages.

Stroller Rentals

For your convenience, Smartecarte stroller rentals are available at various locations throughout the mall for $ 5.00 (Rate subject to change). Strollers are available at the following three locations through an automated paid system:

  • Lower level near Nordstrom
  • Lower level near Macy’s
  • Upper level near Bloomingdale’s

19501 Biscayne Boulevard Aventura, Fl 33180 | 305-935-1110