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Concierge Services PDF Print E-mail

Aventura Mall provides the finest in customer service to all our guests. Countless amenities have been included to ensure a completely satisfying experience with every visit.


Bilingual Assistance

Welcome! Bienvenidos! Aventura Mall concierge members and select stores have bilingual staff available to assist our international travelers. Please visit the concierge center or call 305.935.1110 for further information.

Foreign Currency Services

Currency Exchange International is located at the Aventura Mall concierge center to provide all of your exchange needs, operating all mall hours.

Personal Shopping

Consultant Craving the “look du jour”? Want to make a statement? In need of the perfect little gift? Aventura Mall’s Personal Shopping Consultant is here to ensure our travelers get the most out of your visit. From finding the latest styles to dining trends and consultation services, Aventura Mall will transform how you view shopping – and it’s complimentary!

Events

Aventura Mall and its stores host a variety of events throughout the year. Please click here for a full calendar listing.

Events are a large part of Miami’s international allure, events from art gallery exhibits, fabulous festivals, to visits by top international performers make for a non-stop cultural scene. For a listing of events in the Miami area, please visit www.gmcvb.com.

From the world's largest in-water display of mega-yachts during the Fort Lauderdale International Boat Show in October, to the glitter of massive yachts decked out for the holidays, ablaze in lights for the Seminole Hard Rock Winterfest Boat Parade in December, Greater Fort Lauderdale serves up many fun-filled activities. For a listing of events in the Fort Lauderdale area, please visit www.sunny.org/visitors/events/

Strollers and Wheelchairs

Visiting Aventura Mall is a family affair. Strollers are available through a automated paid system on the lower level by Macy’s and Macy’s Men’s Home Furniture and Nordstrom interior mall entrance as well as the second level by Bloomindale’s.

Wheelchairs are available at the Aventura Mall concierge center free of charge, a photo id is required to be held during the duration of the rental.

Event Tickets

Todd’s Tickets, located on the lower level near the Fountain Court, will fill all your concert, theatre and sporting event ticket needs.

Other Services

Gift cards

  • Gift cards are available in any denomination between $20 and $500 at the concierge centers; only available in specific increments on-line.

Valet Parking:

  • Don’t waste your time, give us your keys and we’ll park your car for $ 5.00 per car, all day (rate subject to change).   Located at the Bella Luna entrance, the Piazza entrance and on the fifth level of the Bloomingdale's parking garage. There is also plenty of free parking with convenient access to all our mall entrances.

ATM Money Machines:

  • 5 ATM Money Machines are conveniently available at the following locations
  • Third floor near Johnny Rockets 
  • Second floor between Littman Jewelers and the Food Court
  • First floor near the playground
  • First floor near Starbuck's Court

 

Aventura’s Finest Car Wash: Get your car washed while shopping. Available in Macy’s Men’s Home Furniture Parking Garage during the following hours:

  • Monday – Saturday 9:30AM – 6:30PM 
  • Sunday 11:00AM – 6:30PM

Avis Rental Cars available at Sears

  • Monday - Saturday 8 am - 7 pm
  • Sunday 9 am - 6 pm
  • Call 305.936.8055 for information

 

Beauty Salon & Day Spa: Indulge yourself! Visit one of our four spa locations: 

  • Coco’s Day Spa (Lower Level)
  • Coco’s (Lower Level)
  • Regis (Upper Level)
  • Sleek Medspa (Upper Level)
  • The Spa of Equinox (Level 3)

 

Other Services

  • Bus Stop Station & Taxi Stand Located at our Food Court Entrance.
  • Calling Cards Long Distance calling cards are available for purchase at the Piacere kiosk located in Bloomingdale's wing.
  • Copying and faxing services are available at the Concierge Center.
  • A list of Aventura Mall employment opportunities is available online or at the Concierge Center. 
  • Bags too heavy?  Feeling tired?  Take a ride on the mall's complimentary shuttle service to help you with your packages.
  • The perfect Key match crafted at Sears.
  • One-Hour Photo: Pictures are worth a thousand words and only take 60 minutes to develop at Wolf Camera & Video, located next to Bella Luna, Upper Level.
  • Stroller Rentals: For your convenience, Smartecarte stroller rentals are available at various locations throughout the mall for $ 5.00. (Rate subject to change).
  • Watch and Jewelry Repair: In JCPenny Court
  • Complimentary wheelchair use is available.  Inquire at either of the Concierge Center for more details.
 
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